Medical Consultations

Name of Office: MUNICIPAL HEALTH OFFICE

Frontline Services Offered: MEDICAL CONSULTATION

STEPS CLIENTS OFFICE ACTIVITY EMPLOYEE RESPONSIBLE REQUIRED SUPPORTING DOCUMENTS REQUIRED FEES REQUIRED TIME
1 Get priority number * Registration of Clients Secure family folder Utility Worker, BHW volunteer Midwife/Nurse and Midwife Family folder/Individual Treatment Record (ITR) 10.00 10-15 mins.
* Take personal data previous and present medical history
2 Proceed to patients Waiting Area * Accompany patient to waiting area Utility Worker, BHW volunteer Midwife/Nurse

ITR

5 mins.

* Provide the doctor OPR of patients
3 Go to Consultation Room once called * Call patients

Utility Worker, BHW

Municipal Health Officer

Municipal Health Officer

Municipal Health Officer

ITR

15 mins.

* Conduct actual consultation
* Health assessment and through physical exam
* Management of health problems of clients
4

Got to Treatment Room

* Suture wound
* Perform wound dressing when necessary
MHO/Nurse
Nurse/Midwife

ITR

10-20 mins

* Administer parenteral injection as indicated

Nurse/Midwife

5-10 mins

5

Got to Treatment Room * Submit patients for Laboratory exam as indicated MHO/Nurse/Midwife Laboratory request 5 mins
* Perform Laboratory Exam Med Tech/Laboratory Aide Laboratory request CBC – 40.00Urinalysis-40.00 1-2 hrs
1-2 hrs
Receipt of Payment Stool Exam 40.00 30-60 mins
Hemoglobin diet -20.00 15 mins
TMG-50.00 1-2 hrs
Sputum Exam-50.00 2-3 hrs
SGT-60.00 10 mins
Blood Typing-20.00 10 mins
Pregnancy Test-20.00 10 mins
6 Back to MHO * Refer to MHO laboratory result Med Tech Laboratory result 5 mins.
* Prescribed treatment and medicines Nurse/Midwife
7 Go to Family Planning Room for FP clients * Conduct counseling

Nurse/Midwife FP Form 1 10-15 mins.
* Admit eligible clients
8 Got to TB DOTS Area for PTB patients Enroll for TB DOTS Nurse/Midwife Laboratory results, NTP Register 10 mins

9 Go to Drug Dispensing Unit * Provide prescribed meds Utility Worker/BHW Medical prescription 5 mins
* Record dispensed Drugs Dispensed To User Record (DTUR) 5 mins
10 Receive Medicines Transcription of all consultations Utility Worker/BHW Dispensary log book 30 mins